Returns & Exchanges
At SATISFY, we want you to be fully satisfied with your high-performance gear. If your purchase doesn't meet your expectations, we offer a 30-day return window for items in their original, unworn condition with tags attached.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Securely pack the items in their original packaging and attach the pre-paid shipping label provided via email.
Ship the Gear
Drop off your package at any authorized carrier location; we recommend obtaining a tracking receipt for your records.
Receive Your Refund
Once our warehouse inspects the returned gear, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing